Cookie Policy

1. INTRODUCTION

This Cookie Policy explains how Al Sharhan Industries Co. (“Company”, “we”, “us”, or “our”) uses cookies and similar tracking technologies on the Website.

By continuing to browse or use this Website, you consent to the use of cookies as described in this Policy, unless you disable them through your browser settings or cookie preferences (where available).

2. WHAT ARE COOKIES

Cookies are small text files stored on your device (computer, mobile, or tablet) when you visit a website.

Cookies allow the Website to:

• Function properly
• Recognize your device
• Remember your preferences
• Improve user experience
• Measure website performance
• Support marketing and advertising activities

3. Why Cookies Are Useful?

• Cookies remember Customer preferences i.e. language preferences, website settings and login details.
• Enhance your browsing experience and help save time.
• Help us analyze website traffic: we use cookies to understand how website visitors use our website, thus ensuring a better user experience and helping us identify areas for improvement.
• Deliver targeted advertising: we may use cookies to provide relevant advertisements based on your browsing history and interests.

4. TYPES OF COOKIES WE USE

The Company uses the following categories of cookies:

4.1 Strictly Necessary Cookies

These cookies are essential for the Website to function properly. They enable core features such as:

• Shopping cart functionality
• Secure login and account access
• Order processing and checkout

These cookies cannot be disabled as they are required for Website operation.

4.2 Performance and Analytics Cookies

These cookies help us understand how users interact with the Website by collecting information such as:

• Pages visited
• Time spent on the Website
• Navigation behavior
• Technical performance data

We use this data to improve Website functionality and user experience.

4.3 Functionality Cookies

These cookies allow the Website to remember user preferences, such as:

• Language selection
• Region or currency preferences
• Saved settings for future visits

4.4 Marketing and Advertising Cookies

These cookies are used to:

• Deliver relevant advertisements
• Measure the effectiveness of marketing campaigns
• Enable retargeting and personalized content

They may be set by third-party platforms such as:

• Google
• Meta (Facebook/Instagram)
• Other advertising or analytics providers

Cookies used on the Website may be either session cookies, which are automatically deleted when the browser is closed, or persistent cookies, which remain on the user’s device for varying periods depending on their purpose and may remain for up to 12 months.

5. THIRD-PARTY COOKIES

Some cookies may be placed by third-party service providers acting on our behalf, including:

• Payment gateways (e.g., MyFatoorah)
• Analytics providers (e.g., Google Analytics)
• Advertising platforms (e.g., Meta Pixel, Google Ads)

These third parties may use cookies in accordance with their own privacy policies.

The Company does not control these third-party cookies.

6. HOW WE USE COOKIE DATA

Cookie data is used for the following purposes:

• Ensuring Website functionality and security
• Processing transactions and maintaining shopping sessions
• Analysing Website traffic and performance
• Improving user experience and Website design
• Supporting advertising, retargeting, and promotional campaigns

7. CONSENT

Where required by applicable laws or platform requirements, non-essential cookies, including analytics and marketing cookies, shall only be activated after obtaining the Customer’s explicit consent through the cookie consent mechanism available on the Website.

Customers may accept, reject, or customize cookie preferences and may also modify or withdraw their consent at any time through the cookie settings available on the Website.

Strictly necessary cookies required for the operation and core functionality of the Website may be activated without prior consent, as they are essential for providing the Website’s services securely and properly.

8. MANAGING COOKIES

You can control or disable cookies through your browser settings.

Most browsers allow you to:

• View stored cookies
• Block cookies
• Delete existing cookies
• Set preferences for certain websites

Please note that disabling certain cookies may affect Website functionality and user experience.

9. IMPACT OF DISABLING COOKIES

If you disable cookies:

• Some parts of the Website may not function properly
• You may not be able to complete purchases
• Your preferences may not be saved
• Personalised content and recommendations may not be available

10. DATA COLLECTED VIA COOKIES

Cookies may collect non-directly identifiable information, including:

• IP address
• Device type
• Browser type
• Pages visited
• Interaction behaviour

This data is used in aggregate form for analytics and improvement purposes.

Cookies are not used to access sensitive information such as passwords or full payment details and are used only to the extent necessary for operating and improving the Website and its services.

11. INTERNATIONAL TRACKING AND ADVERTISING

Where applicable, cookie data may be processed by third-party providers located outside the State of Kuwait, including jurisdictions such as the United States, European Union, or other GCC countries.

Such processing is subject to the privacy policies and safeguards of those providers.

The Company seeks to ensure that third-party service providers implement appropriate safeguards and security measures for the protection of data in accordance with recognized privacy and data protection standards.

12. UPDATES TO THIS POLICY

The Company reserves the right to update this Cookie Policy at any time.

Updates will be effective upon publication on the Website.

13. CONTACT INFORMATION

For questions regarding this Cookie Policy:

Email: [email protected]
Phone: +96598556622